Terms & Conditions

Welcome to Renuka Boutique Collections. By using our website and purchasing our products, you agree to the following Terms & Conditions.

1. Website Usage

You can use our website to browse products, place orders, and contact us.

Please provide correct information while placing an order, including your name, mobile number, email address, and delivery address.

2. Products

We try our best to show accurate product images, colors, sizes, and descriptions on our website.

However, the actual color of a product may look slightly different depending on your mobile, computer, or screen settings.

Product availability may change from time to time.

3. Prices

All product prices displayed on the website are in Indian Rupees (₹) unless mentioned otherwise.

Prices may change at any time without prior notice.

Any applicable delivery charges or other charges will be shown during checkout.

4. Placing an Order

After placing an order, you will receive an order confirmation through the contact details provided by you.

We reserve the right to cancel an order in certain situations, such as:

• Product being unavailable

• Incorrect product price or information

• Incorrect or incomplete customer details

• Suspected fraudulent or unauthorized activity

If an order is cancelled after payment, the applicable refund will be processed according to our refund policy.

5. Payment

We accept the payment methods available on our website at the time of checkout.

Payments are processed through secure payment service providers.

Renuka Boutique Collections does not normally store your complete card or banking details.

6. Shipping and Delivery

We will make reasonable efforts to deliver your order within the estimated delivery time shown on the website.

Delivery time may vary depending on your location, courier service, weather, holidays, or other circumstances.

Once the order is handed over to the courier company, delivery may be affected by the courier’s service conditions.

7. Cancellation

Order cancellation is allowed only before the order is processed or shipped.

Once the order has been shipped, cancellation may not be possible.

Please contact us as soon as possible if you want to cancel an order.

8. Returns and Exchanges

Returns or exchanges will be accepted only according to our Return & Refund Policy.

Products must generally be returned in their original condition, unused, and with original packaging and tags, wherever applicable.

Some products may not be eligible for return or exchange.

Please check our Return & Refund Policy before placing an order.

9. Refunds

If a refund is approved, it will be processed through the applicable payment method or as communicated by Renuka Boutique Collections.

The time taken for the refund to appear in your account may depend on your bank or payment service provider.

10. Customer Responsibility

Customers are responsible for providing correct delivery and contact information.

Renuka Boutique Collections will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

11. Promotions and Offers

From time to time, we may provide discounts, promotional offers, or special deals.

The terms and validity of each offer may vary.

We reserve the right to change or cancel an offer at any time.

12. Website Content

All product images, descriptions, logos, text, and other content on this website belong to Renuka Boutique Collections or are used with permission.

You should not copy, reproduce, or use our website content without our permission.

13. Website Availability

We try to keep our website available and working properly.

However, we cannot guarantee that the website will always be available without interruptions or technical issues.

14. Changes to Terms & Conditions

Renuka Boutique Collections may update these Terms & Conditions from time to time.

Any changes will be posted on this page with the updated date.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Renuka Boutique Collections

By using our website and placing an order, you agree to these Terms & Conditions.